raidLayer Workflow is distributed through our partner network. Contact us via the Contact page and we'll connect you with a partner in your region, or you can apply to become a partner yourself.
Most teams are fully operational within 10 minutes. Connect Gmail or Outlook via OAuth, invite your team, and create your first rule — that's it.
No. raidLayer Workflow is a web application. You connect your Gmail or Outlook account via OAuth — no browser extensions, plugins, or desktop apps required.
No. raidLayer Workflow never permanently stores email body content. Only metadata (sender, recipient, subject, labels, timestamps) and extracted insights are persisted. Email bodies are processed in memory for body-parsing rules and immediately discarded.
By default, raidLayer Workflow requests read-only OAuth scopes for Gmail and Outlook. This means we can read email metadata and labels but cannot send emails on your behalf without explicit permission.
Yes. Our architecture is designed to be GDPR-aligned. We do not store email body content, we process data in the EU by default, and we provide data deletion on request.
Starter includes Gmail & Outlook sync, shared inbox (up to 5 users), helpdesk tickets, basic automation rules, and email reports. Pro adds unlimited users, CRM pipeline, advanced IF/THEN rules, body-parsing automation, and the partner management portal.
Tier 2 automation fetches the full email body to match rules against content. This enables more precise matching but uses an additional API call per email. It is available on the Pro plan only.
Yes. You can connect multiple Gmail and Outlook accounts to a single raidLayer Workflow workspace. Each account syncs independently.
raidLayer Workflow is distributed through our partner network. Partners set the final price for their customers. The prices shown on our pricing page are base rates — contact your partner for their pricing.
No setup fee. Onboarding is handled by your partner and typically takes less than 10 minutes.
Yes. Contact your partner to upgrade or downgrade. Changes take effect at the next billing cycle.
IT consultants, MSPs, digital agencies, and any business that serves clients who use Gmail or Outlook. Apply via the Partner Programme page.
Partners pay raidLayer Workflow the base rate and set their own price for clients. The margin is yours to keep. Partners manage billing directly with their clients.
All partners get access to a dedicated partner support channel, onboarding guides, and technical documentation. Silver and Gold partners receive priority support and a dedicated partner manager.
We're happy to help. Send us a message and we'll reply within 24 hours.
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