Most CRM tools fail because they live outside the inbox. raidLayer Workflow works where your team already is.
The Problem
Teams waste hours daily switching between email, CRM, and helpdesk tools — losing context and missing follow-ups.
The Solution
raidLayer Workflow lives inside your Gmail and Outlook workflow. Tickets, leads, and automation are triggered directly from your inbox — no tab switching, no copy-pasting.
The Outcome
Teams report 40% faster response times and fewer missed follow-ups within the first week of using raidLayer Workflow.
40% faster
Zero Tool Switching
The Problem
Most email CRM tools store full email bodies on their servers, creating compliance and data sovereignty risks that block enterprise adoption.
The Solution
raidLayer Workflow never permanently stores email body content. Only metadata, labels, and extracted insights are persisted. OAuth tokens are encrypted at rest.
The Outcome
GDPR-aligned architecture that passes enterprise security reviews without custom data processing agreements.
0 bytes stored
Privacy by Design
The Problem
Enterprise CRM tools take weeks to configure, require IT involvement, and often fail to get adopted because the setup friction is too high.
The Solution
Connect Gmail or Outlook via OAuth in one click. We sync the last 3 months of email history automatically. Rules, tickets, and pipeline are ready to use immediately.
The Outcome
Teams are fully operational within 10 minutes. No IT tickets, no complex migrations, no training sessions required.
< 10 minutes
10-Minute Onboarding
The Problem
Emails in personal inboxes create blind spots — managers can't see what's happening, work gets duplicated, and customers fall through the cracks.
The Solution
Shared inbox with real-time assignment, internal notes, and activity feeds gives every team member full context on every customer interaction.
The Outcome
Managers gain instant visibility into team workload, response times, and pipeline health — without micromanaging.
100% visibility
Full Team Visibility
The Problem
Manual email triage, unclear ownership, and no automation mean customers wait too long for replies — damaging satisfaction and conversion rates.
The Solution
Auto-routing rules assign emails to the right person instantly. Automation handles classification so your team focuses on responding, not sorting.
The Outcome
Average email response time drops by up to 40% in the first week. SLA compliance improves without adding headcount.
40% improvement
Faster Response Times
The Problem
Email is inherently single-player. Teams resort to forwarding chains, CC storms, and Slack threads just to collaborate on a single customer email.
The Solution
Internal notes, @mentions, shared pipelines, and assignment history keep your whole team aligned — all inside the email thread context.
The Outcome
Fewer internal meetings, less Slack noise, and a single source of truth for every customer relationship.
One source of truth
Built for Collaboration
Contact your partner for access, or become a partner yourself.