raidLayer Workflow was built on a simple observation: the best CRM is the one your team actually uses. And teams use email.
Most CRM tools fail for the same reason: they ask teams to change how they work. Log this call. Update that field. Switch to this tab. The result? Adoption rates below 30%, stale data, and managers who can't trust their own pipeline.
raidlayer workflow takes the opposite approach. Instead of pulling teams out of their inbox, we bring CRM, helpdesk, and automation directly into Gmail and Outlook. Tickets are created from emails. Opportunities are linked to threads. Rules run on the labels your team already uses.
We're distributed through a partner network of IT consultants, MSPs, and agencies who know their clients' workflows. That means faster onboarding, better support, and a platform that fits — not one that forces change.
We never store email body content permanently. Your data stays yours.
We build where teams already work — inside Gmail and Outlook, not around them.
We grow through trusted partners who know their clients best.
From 5-person teams to enterprise deployments — the same platform, the same privacy.
raidlayer workflow is not sold direct. We work exclusively through a network of trusted partners — IT consultants, MSPs, and agencies — who onboard and support their clients. This means you get a platform backed by someone who knows your business.
Contact your partner for access, or become a partner yourself.