Centralise every customer email into one collaborative workspace. Assign, tag, and respond — without forwarding or CC chains.
When emails arrive in your connected Gmail or Outlook account, they appear instantly in the raidLayer Workflow shared inbox. Any team member can see, assign, and respond — with full context from the entire thread history.
Internal notes let your team discuss a thread without the customer seeing it. Assignment history shows exactly who handled what and when.
Alice Johnson
Re: Q4 proposal follow-up
Bob Martinez
Support: Login issue #4821
Clara Lee
Partnership inquiry — APAC
David Kim
Invoice #2049 — overdue reminder
Handle high email volume without losing track of who owns what.
Share a single inquiry inbox and assign leads to the right rep instantly.
Route supplier and vendor emails to the right department automatically.
Contact your partner for access, or become a partner yourself.